UK Utilities Company – ERP Transformation
Supported a complex SAP S/4HANA transformation across multiple divisions ensuring ERP adoption, training 400+ staff, and embedding readiness for go-live.
The Context:
A major UK utilities provider launched the BOOST programme - a £multi-million transformation to implement SAP S/4HANA and redesign the finance operating model across all divisions. But siloed operations, skill gaps, and legacy process variation threatened progress. With over 400 employees to transition and complex regulatory requirements to meet, the business needed credible delivery leadership - not just technical support.
Our Role & Approach:
We delivered a cross-cutting programme health check, validating governance, sequencing, and business readiness
Led the design and rollout of change strategies across multiple business units, aligning new ways of working with operational needs
Built and delivered a full training programme for 400+ employees, covering role-based system use, process change, and support access
Designed and deployed an automated dashboard to track BAU readiness across functions and locations
Created robust data migration frameworks - ensuring compliance with strict regulatory standards and audit requirements
The Result
100% BAU readiness achieved by go-live – tracked and verified through automated tooling
Regulatory-grade data migration delivered on time and without breach
Over 400 users trained and transitioned, with zero material disruption to operations
Unified approach to adoption established across all divisions - replacing previous fragmentation