Cookie Policy

What are Cookies?
Cookies are tiny text files that are placed on your computer, mobile phone, or other device, and help provide you with the best experience we can. They are used by most websites to help personalise your web experience. Some features will not function if you do not allow cookies.
Our cookies help us:

Make our website work as you’d expect
Save you having to login every time you visit the site
Remember your settings during and between visits
Improve the speed/security of the site
Allow you to share pages with social networks like Facebook
Continuously improve our website for you

Which cookies do we use and why?

1. Strictly necessary
Strictly necessary cookies are essential in helping you to move around our websites and use their features, such as accessing secure areas of the website and shopping. These cookies don’t gather any information about you that could be used for marketing or remembering where you’ve been on the internet.
We use these Strictly Necessary cookies to:

Remember things like information you’ve entered on order forms when you navigate to different pages in a single web browser session
Remember the goods and services you ordered when you get to the checkout page
Identifying you as being signed in and keeping you logged in throughout your visit so that you don’t need to sign in each and every time you visit.
Using our site indicates that you accept the use of ’Strictly Necessary’ cookies.
Accepting these cookies is a condition of using the website, so if you prevent them we cannot guarantee how our site will perform for you.
Here is a list of the cookies we have defined as ’Strictly Necessary’

Host

Cookie Name

Purpose

www.investigo.co.uk

JSESSIONID

To keep track of user sessions on the site and identify your user session.

www.investigo.co.uk

CFIDE

To keep track of user sessions on the site and identify your user session.

www.investigo.co.uk

CFTOKEN

To keep track of user sessions on the site and identify your user session.

www.investigo.co.uk

Volcanic_x

If we are hosting your sites this option is ticked. Each user profile has a number
replacing x

www.investigo.co.uk

Volcanic_x

If we are hosting your sites this option is ticked. Each user profile has a number
replacing x

3. Performance (analytical)

’Performance’ cookies collect information about how you use our website e.g. which pages you visit, and if you experience any errors. These cookies don’t collect any information that could identify you - all the information collected is anonymous and is only used to help us improve how our website works.

Some examples of how we do this include:

Provide statistics on how our website is used
See how effective our adverts are (we don’t use this information to target adverts to you when you visit
other websites)
Provide feedback to partners that one of our visitors also visited their website. This can include details
of any products bought. This lets our partners improve their website, but we don’t allow our partners to reuse this information for further advertising
Help us improve the website by measuring any errors that occur

Using our site indicates that you accept the use of ’Performance’ cookies.

Accepting these cookies is a condition of using the website, so if you prevent them we cannot guarantee how our site will perform for you.

Here is a list of the cookies we have defined as ’Performance’.

Host

Cookie name

Purpose

www.investigo.co.uk

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