Operational Performance & Managed Services

Delivering end-to-end project management

IGS partners closely with clients to improve frontline performance and deliver full-service managed teams, particularly in complex or volatile environments. This comprehensive support includes crucial oversight, rigorous quality assurance, proactive risk monitoring, and meticulous budget management. We also provide essential workforce support, ensuring that teams are well-equipped and resilient in challenging operational settings.

We deliver end-to-end management of projects, which encompasses the effective deployment of associates, the integration of technology, the establishment of comprehensive guardrails, and a robust delivery structure. Our services are led by a dedicated lead delivery manager, with expert oversight from Subject Matter Experts (SMEs) and senior management experienced in central government. This deep knowledge, experience, and shared values including integrity, openness, and transparency to ensure high-quality, accountable, and effective operational outcomes for clients.

Is your frontline performance reaching its full potential?

In today's dynamic operational landscape, ensuring peak frontline performance and seamless project delivery can be incredibly challenging, especially in complex or rapidly changing environments. Are you challenges with oversight, quality assurance, or resource management in critical areas of your operations?

You need your teams to perform at their best, consistently. Whether it's managing complex projects, maintaining stringent quality, or managing volatile operational contexts, you understand the importance of robust oversight and dedicated support. The pressure to deliver effectively, on budget, and with full integrity is constant. You might be seeking a partner who can not only manage but also elevate your operational outputs.

Imagine your frontline teams empowered, projects delivered seamlessly from end to end, and your operational risks expertly managed. You can achieve high quality outcomes with peace of mind, knowing you have comprehensive support and transparent oversight from IGS.

We partner closely with you to enhance your operational performance and provide fully managed teams, specifically designed for your most complex needs.

    • Optimised frontline delivery: We work hand-in-hand with you to improve the efficiency and effectiveness of your frontline operations.

    • End-to-end project management: We provide comprehensive managed services, deploying full-service teams that include robust oversight, stringent quality assurance, proactive risk monitoring, and meticulous budget management. You get complete delivery structure with built-in guardrails and the right technology.

    • Expert leadership & support: Your projects are led by dedicated delivery managers, backed by deep knowledge from Subject Matter Experts (SMEs) and senior management with central government experience. You benefit from our shared values of integrity, openness, and transparency, ensuring every aspect of delivery aligns with your high standards.

    • Workforce resilience: You receive crucial workforce support, particularly vital in demanding or unpredictable operational settings, ensuring your teams are always equipped and ready.

Want to know more?

We are here to support the unique needs of each of our customers. Get in touch today to discover how our tailored services can help you achieve your goals with expertise and efficiency.