Professional Standards Department – surge investigative support
IGS rapidly deployed specialist PSD investigators, enhancing capacity, case efficiency, and professional standards while maintaining accountability, procedural integrity, and seamless police integration.
The Context:
A Professional Standards Department in a self-governing British dependency required additional operational capability due to a series of time-sensitive investigations requiring immediate attention. The complexity and urgency of these cases necessitated additional expertise to ensure a thorough and efficient resolution. Without prompt intervention, the department risked delays in critical investigations, potentially impacting public trust and internal accountability.
The Ask:
The police service required specialist investigative support to manage and progress multiple PSD cases efficiently. They sought external expertise to provide:
Additional capacity and capability to manage ongoing investigations.
Specialist knowledge in professional standards and misconduct investigations.
A rapid deployment of skilled investigators, pre-cleared to ensure continuity and integrity in complex and sensitive investigations.
Our Response:
IGS rapidly deployed a team of expert PSD investigators to support the force. Our approach included:
Rapid Mobilisation: Assembling and deploying a dedicated investigative team with PSD expertise within a short timeframe.
Case Management Support: Assisting in the prioritisation, review, and advancement of ongoing investigations to meet operational deadlines.
Specialist Investigative Expertise: Applying best practices in professional standards, misconduct inquiries, and procedural integrity.
Collaboration with the Police Service: Ensuring seamless integration with existing teams, maintaining chain of command, and upholding procedural standards.
Overseas deployment management and welfare: supported with logistical management associated to flights, accommodation and local transport and a continued welfare management engagement.
Our Impact:
The intervention by IGS provided immediate and measurable benefits to the PSD:
Enhanced Operational Capacity: Ensured timely progress in critical investigations, reducing backlog and improving efficiency.
Improved Investigative Standards: Leveraged specialist expertise to strengthen case handling and procedural compliance.
Maintained Internal Confidence: Demonstrated a proactive commitment to accountability and professional standards within the force.
Seamless Integration: Enabled the local police force to address investigative challenges without disruption to daily operations.
By deploying expert PSD investigators, IGS reinforced the commitment to maintaining high professional standards, ensuring timely and effective resolution of internal investigations.